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January 05, 2012
My husband and I decided to have our old deck replaced a couple of months ago. We started looking into potential builders. We met with several including Tony. As we began this search, we also began making some additional ideas to our plans. We decided that maybe we would like to enclose part of the deck. When we contacted Tony, he came right out. He listened to our ideas and made some suggestions based on those ideas. He measured and sent us an estimate promptly. My husband was quite impressed with Tony's figures. Not being up on these things, I listened to what my husband had to say and we decided to have Tony do the work.
A harder working man I don't think I have met. He was here whenever anything was being delivered, from the dumpster to the materials to the people he had lay the floor on the screen porch. He continually kept us informed on everything. He made suggestions such as the type of tile that would work best on the porch floor. He even went to Lowe's and got the number match for stain to match the composite decking he was installing.
When it was time to lay the floor, he was here sealing up the porch and putting in a heater because the room had to maintain a temperature of around 50 degrees when porceline tile is being laid. He worked long and hard to ensure we got what we wanted. He even took it upon himself to replace some siding on our house that was damaged when the old deck was removed. He arranged for someone to come out and measure and add guttering to match the guttering we already had in place. We have a 2 year old granddaughter and wanted to ensure her safety when she plays on the deck. Tony made us a gate for the top of the steps on the deck. He put a wheel on the bottom to keep it upright at all times. He also put a lock on it for us. Its those little things that he thinks about and adds to his work that makes him stand out in our eyes.
I don't think anyone could find anyone better to do any kind of work around your home than Tony Peterson. In the process of doing this work for us, he has become a good friend. It was like having a relative do this work for us. Nothing went unnoticed. He is top knotch. He cares about his work and doing it right. But most important, he takes pride in what he does and will give you his best. That is rare these days. Most people just do the work and are gone. Not Tony. He lives up to his business title - dependable Tony!!!! You won't go wrong with him.
Ken and Judi Adkins
Willowbrook Subdivision
Fort Mill, SC
In the fall of 2010 we decided to finish our basement, including adding a bathroom, more electrical outlets, new walls, doors, a full HVAC system and carpet and tile. We interviewed five different main contractors and in the end chose Tony of Dependable and Prompt. When given the opportunity to view one of Tony’s previous basement completions and speak to the enthusiastic couple who praised the quality of Tony’s work, we decided to hire him as our contractor. Tony’s price was also the most reasonable, mostly because he does a lot of the work himself and is a licensed builder and electrician. He was present every day, and when he was not framing or doing the electrical, he was helping the other contractors on their projects. Courteous and conscientious of our family’s needs, Tony was never in the way or a distraction to our schedule (In fact, our kids adored him!) In addition to his work ethic and quality, Tony was eager to help us save money where we could, finding deals on items and returning unused materials.
We have seldom discovered a company that has been so aptly named. Tony was so prompt and dependable that he always arrived before his scheduled time and completed a four week project in less than three weeks. All contractors, permits, and inspections were timely and on schedule and very little time was lost. There were days when he spent over ten hours at our home making sure that all the details of the project were complete and to our expectations. When changes needed to be made or when we realized something was not as we expected, Tony was quick and agreeable to make the changes and ensure our satisfaction. His team is neat and cleaned up after every day to keep the site safe and uncluttered. We cannot say enough about Tony’s work ethic and highly recommend him and his prompt and dependable team.
If you wish to view the work he did on our basement, contact Tony and he can give you our contact information.
Sincerely, Rich and Esther
We highly recommend Dependable and Prompt to anyone seeking their services.
My wife and I were seeking to have our front porch renovated. We came across the Dependable and Prompt website and liked the work that was displayed. We later found out that one of our friends in the neighborhood had used Dependable and Prompt to rebuild a wood deck in the back of their house. Our friend had nothing but positive feedback on the professionalism, work ethics and overall craftsmanship of their project. With this recommendation we felt confident and contacted Dependable and Prompt to renovate our front porch.
Tony Peterson, Owner, came out to our house on the same day that we had contacted him. Tony listened intently to what we were seeking and began to take measurements. He politely offered a few suggestions that enhanced the image we had in our mind with keeping the cost at a minimum.
Throughout the entire process, Tony always kept us in the loop (product, price, dates, etc. ) via telephone or stopping by the house. The front porch took only 1 1/2 days to complete. We are continuously receiving compliments by our neighbors that are either walking or driving past our house. Everyone is amazed how beautiful our front porch looks and how it has changed the look of our home.
Any type of renovation can be a bit nerve wrecking, especially the front of your house. Tony's professionalism, skill, work ethics, and overall demeanor has made this a seamless process. Tony truly is Dependable and Prompt.
Thank you so much Tony for everything! We look forward to our next project with you.
Ken and Bev Sweeney
White Grove Community
"We contacted Dependable and Prompt to have estimate done to build a deck due in large part to the testimonials and photos on this website. As stated Tony was out PROMPTLY the next morning to discuss our wishes for a new deck. He listened attentively to our ideas, and offered the perfect solutions to meet our specifications. Immediately after this initial meeting Tony had completed and emailed a computer image of what the completed deck would look like on our house. This computer software program he utilizes is impressive and very helpful for envisioning how the completed project will look. A couple hours later that same day Tony had emailed the quote for the entire project which included a detailed material listing (how impressive to have concept to detailed quote in a matter of hours). He then called to answer any questions/concerns we may have had regarding the quote.
Upon our acceptance Tony ordered the material, and was at our house when it was delivered to ensure it was unloaded properly. Tony and his workers arrived promptly on the morning we had agreed the project would begin. They then impressively completed the 28 x 12 deck, a 7 x 8 landing area, and full story of steps connecting them to our patio in less than 3 days including the removal of our old 10 X 10 deck. The quality and craftsmanship of Tony's work is second to none.
Tony's company name Dependable and Prompt says it all as to the level of service you can expect, but should also include personal and professional. We not only believe we hired the best most qualified contractor there was for the job, but we made a new friend in the process. We would highly recommend Tony for any job you may be considering.
Thanks again Tony for the outstanding job you did in designing and building our deck, and please refer any potential clients to give us a call."
Craig & Lori Jonell
Reserve at Gold Hill
Fort Mill, SC
"Two years ago, we decided to build a deck on our home. I spent those two years deciding and designing what we wanted to meet our needs. My wife and I were going to build it ourselves since we are both retired and have done projects like this before. We realized that the time got away and we still had not started our deck. Then we decided that it may be more economical to hire a contractor and have it completed in a few weeks, rather than months we would take.
I met Tony Peterson at Lowe’s. He showed me pictures of his projects, which were impressive, and I mentioned this to my wife. Soon we had Tony at our home reviewing our plans and offered a bid. Being an engineer, and meticulous, I knew what I wanted and was intent on staying with my plan. Then Tony offered some suggestions, re-drew my design on his computer and showed me how we could save hundreds of dollars just by adjusting the length by one foot and the width by two feet. It made sense and we made a contract right then and there. More savings were to come as Tony negotiated pricing with his network at various suppliers.
At 50% completion of the deck (65 ft X 26 ft), I liked his work and reliability of maintaining a schedule toward the finish date established. With this, we negotiated an additional contract for him to construct a room addition (22 ft X 23 ft). This room was to sit on top of the deck and become our exercise room. Again, he came up with more ideas and suggestions which saved additional dollars as well as adding enhanced features.
There have been other contractors visit our home and they have made positive comments on the quality of work. When I mentioned the time (4 weeks and 2 days) for completion, they were astounded. My Jacuzzi service (the owner of our local pool and Spa Company) commented that he has many customers wanting to know who could build a deck or room for their equipment, and previously had none to recommend. After seeing ours, he took some of Tony’s business cards, and when spring comes, he wants pictures to have available at his place of business.
Our deadline was established for both projects and he finished two days ahead of schedule. We are very satisfied with his quality of work, promptness and dependability to meet the end result.
Tony’s company name, DEPANDABLE and PROMPT, is reflected in his work and his pricing was competitive without sacrificing quality."
Harvey & Lin Mayhill
Rock Hill, SC
"My wife and I decided to build a deck to improve the value of our home and the useable space in our backyard (we are on a slope). We contacted several deck builders in and around the
Charlotte
area to give us estimates. Dependable and Prompt were the first to respond, the first to come out for the estimate and the best overall value for quality craftsmanship and design. Two of the other companies never even bothered to come see the job. After we contracted Dependable and Prompt the job began and was essentially effortless. Tony was able to work with our design and unique terrain with ease. The project was completed in accordance with the companies’ name: promptly. Tony and his helper even put our furniture and grill on the deck at the completion of the project. Today we have an almost 400 square foot deck that is as beautiful as it is sturdy. It will allow us to host friends and family with ease on those days where it is too nice to stay inside."
Thomas and Melissa Bocchino, Clover, SC
"After four estimates we chose Dependable & Prompt to extend our deck (20x15) and they matched it perfectly. We were so pleased with the quality of work that the next year we asked them to build us a covered porch over our deck. It is beautiful. We are very pleased with Dependable and Prompt and look forward to working with them again on our next project."
Wanda Vickers, Tega Cay
"I would recommend Dependable and Prompt for anyone looking to build a deck or add an addition to an existing deck. The name says it all Dependable and Prompt. I was able to add 900 square feet to an existing deck 16 feet off the ground in 4 days. I really valued their ability to start and finish a project in a quick and professional manor. If you worry about lingering work crews and unfinished jobs taking twice as long as they should to complete, I would give Dependable and Prompt a try."
Chris Reed, Fort Mill
Dear Tony,
"We could not be happier with our new screened in porch. We love it! We are truly grateful for the level of professionalism you showed during the entire process. You provided a reasonable, accurate estimate and the quality of craftsmanship in the final product is outstanding.
In addition, we appreciate the dependable and timely manner that the work was completed. So many times, homeowners are left waiting hours for workers to arrive at their home. With our busy family and hectic schedules, you arrived promptly and finished the work in a reasonable amount of time.
We know that we can count on Dependable and Prompt to provide the level of professionalism and quality that we expect. You will be the first person we call the next time we need work done."
Thank you,
Jon and Kim Trucksis
Tega Cay, SC
Tony has completed multiple electrical projects around my house. He installed a flat screen TV, pool table light, office lighting, & under cabinet lighting. The best part is, he completed the work on time, in a professional manner, and at a great price. He is truly, Prompt & Dependable! I will definitely call him again!
Mike Shelton
Dear Tony:
My wife and I just wanted to say thank you for the professional work that you performed on the building of the deck system on our house. We know that the multiple levels of decks and platforms and the restricted location for the steps made it a challenging task. We truly appreciate you being able to go from concept to construction and make it all work out.
We also appreciate the way that you maintained a clean work site during the day and cleaned up all debris each day before leaving. It is very nice to do business with a company that lives up to its name, and at Dependable & Prompt you should take pride that you deliver on all of the above.
Best regards,
Robert & Kristy Spears
Tega Cay, SC
My wife and I recently purchased a home in Tega Cay, realizing that the three level deck on the home was structurally unsound and in need of repair. We interviewed several potential contractors, having discussions with each one on how best to accomplish the stabilization of our decks, without completely demolishing them entirely.
We selected Dependable & Prompt because Tony was able to find a solution to our problem, without having to completely demolish our decks. In addition, he was able to increase the useable area of the first level deck, while improving the appearance of our home. Now we can enjoy all three levels of our deck without having to worry.
When we get ready to finish the second and third levels, we would not hesitate to call Tony. Tony is licensed, bonded, dependable, prompt, and does a great job! The six pictures in gallery 1, page 1, before and after pictures, are of our deck that Dependable and Prompt LLC. constructed and designed to show us what the project would look like and cost before it was even started with his DeckTools program .
The Harris's, Tega Cay
We are very pleased with our new deck that Tony/ Dependable and Prompt did for us. After checking out several companies, we chose Dependable and Prompt. Tony came out to our home and with his design software, was able to show us our deck in 3-D before it was actually built. The work was completed ahead of schedule. We never had to wonder where our contractor was. This gave us great piece of mind throughout the project. We have received many compliments from neighbors and friends. One. a senior construction engineer, commented on how solid the deck was put together. We would gladly recommend Dependable and Prompt as the name says it all.
Sincerely, Jeff and Julie Grieve Fort Mill, South Carolina
"First impressions are important, in terms of establishing credibility for a contractor. The first impressions were very favorable, due to a prompt response to my initial inquiry about contractors in my area, due also to a very impressive web site. Additionally, the contractor was able to provide a computer schematic of what the project would look like whaen finished, taking into consideration the options available for the project. In this instance, a new and larger rear deck was built, to replace the original deck that was approximately 22 years old and in bad condition. Another positive impression was obtained when discussing the project in person with this contractor.Quality materials were used for this project and recommendations for the proper staining were most helpful and resulted in the appearance I desired for the deck framing construction, in addition to the selection of the actual deck floor materials which were composite decking by Decades. Fianally, to replacing an unsightly rear deck, the purpose of the project was to enhance the appearance and the value of the house and property. I feel this goal was achieved in the construction of the new deck and the staircase assemblies. Overall, I am quite satisfied with the speed at which the new deck was built and the quality of construction."
Sincerely, Doug Sipprell Rock Hill, South Carolina
Tony,
I want to thank you for building us the exact deck that we were wanting; Your service was impeccable and the quality exceptional. I really like the way you completed the gate. You were prompt and courteous and very helpful with the planning. I was very impressed with your timely completion of the project as per your agreement. You did exactly what you said you would do and I would recommend Dependable and Prompt for any size job. Please feel free to have any potential client give me a call. You will be highly recommended.
Best regards,
Don & Kathy Fereday
Regent Park
Fort Mill, SC
I would recommend Dependable and Prompt to anyone in the area that is looking to build or add on to an existing deck. We did a lot of research and took the time to have numerous other companies come in and quote on our project. Each time a different company came over it made it that much clearer that Dependable and Prompt was the best choice for many reasons. Tony Peterson, Owner, came over as soon as we called. He was extremely professional and courteous, you could also see how much he cared about ensuring our deck came out exactly how we envisioned it. Tony has put a lot of time and money into his website, he has a wonderful piece of software that showed us numerous ways we could build our deck, and his testimonials and pictures looked wonderful. Tony separated himself with stellar customer service, great pricing,and a great website and software tools that showed us how much he cares about his company. We could not be happier with the way our deck extension came out. Tony laid out the plan and details for the installation and it all took place exactly as he said it would. I think Dependable and Prompt is a perfect name for his company. Tony built a 22x13 deck extension with a bench, two planters, and also installed lighting on the steps all in two days!!! It looks fantastic!
Once again I would recommend his services to anyone looking to do any type of deck. Thanks again Tony, we look forward to working with you again. Scott and Sarah Crook
Fort Mill, South Carolina
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